Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information in compliance with UK GDPR and data protection laws.

Last Updated: January 15, 2025
GDPR Compliant
Version 2.1
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Your Data Protection at a Glance

Secure Encryption

AES-256 encryption for all data at rest and in transit

GDPR Compliant

Full compliance with UK GDPR and data protection laws

Transparent Processing

Clear information about how we use your data

Your Rights

Full control over your personal data and privacy

Table of Contents

1. Introduction and Data Controller
2. Information We Collect
3. Legal Basis for Processing
4. How We Use Your Information
5. Data Sharing and Disclosure
6. International Data Transfers
7. Data Security and Protection
8. Data Retention
9. Your Data Protection Rights
10. Cookies and Tracking Technologies
11. Children's Privacy
12. Changes to This Privacy Policy

1. Introduction and Data Controller

Emax Protocol Limited ('we', 'us', or 'our') is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our cryptocurrency trading platform.

We are the data controller for the personal information we collect about you. Our registered office is located at 1735 Bingamon Branch Road, New York, United States.

This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

By using our services, you consent to the collection and use of your information as described in this policy.

Contact Information

Data Protection Officer: privacy@emaxprotocol.com

Registered Address: 1735 Bingamon Branch Road, New York, United States

Company Registration: England and Wales, Company Number: 12345678

FCA Registration: FRN 123456789

2. Information We Collect

4. How We Use Your Information

5. Data Sharing and Disclosure

6. International Data Transfers

7. Data Security and Protection

8. Data Retention

9. Your Data Protection Rights

10. Cookies and Tracking Technologies

11. Children's Privacy

12. Changes to This Privacy Policy

Exercise Your Data Rights

You have full control over your personal data. Contact us to exercise any of these rights.

Access Your Data

Request a copy of all personal data we hold about you

Correct Your Data

Update or correct any inaccurate information

Delete Your Data

Request deletion of your personal information

Restrict Processing

Limit how we process your personal data

Data Portability

Receive your data in a structured format

Object to Processing

Object to certain types of data processing

Privacy Questions or Concerns?

Our Data Protection Officer is here to help with any privacy-related questions or requests.

Data Protection Officer

privacy@emaxprotocol.com

Support

Customer Support

support@emaxprotocol.com

ICO Complaints

casework@ico.org.uk